Privacy Policy
Expert Home Buyers ("we," "us," or "our") operates the website experthomebuyers.com (the "Site"). This Privacy Policy explains how we collect, use, and protect the information you provide to us, and the choices you have about that information. By using the Site or submitting information through it, you agree to the practices described in this policy.
1. Information We Collect
We collect information you voluntarily provide when you fill out a form on the Site, contact us by phone or email, or otherwise communicate with us. This may include:
- Your name, phone number, and email address;
- The address and details of a property you want to sell or submit to us;
- Any other information you choose to include in your messages to us.
Like most websites, we may also automatically receive basic technical information when you visit, such as your browser type, device type, and pages viewed, which we use to keep the Site working properly.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and prepare a cash offer or evaluate a submitted deal;
- Contact you by phone, email, or text message (SMS) about your inquiry and our services, where you have consented to be contacted;
- Operate, maintain, and improve the Site and our services;
- Comply with legal obligations.
3. Text Messaging (SMS) and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this policy exclude text messaging originator opt-in data and consent; text messaging opt-in data and consent will not be shared with any third parties.
If you have consented to receive text messages from us, message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at contact@experthomebuyers.com or (240) 868-6216. Consent to receive text messages is not a condition of receiving an offer or doing business with us.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information only in the following limited circumstances:
- With service providers who help us operate our business (for example, form processing or email delivery), and only as needed to provide those services;
- With professionals involved in a transaction you have asked us to pursue (for example, a title company handling a closing);
- When required by law, legal process, or to protect our legal rights.
5. Data Security
We take reasonable administrative and technical measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We keep the information you submit for as long as needed to respond to your inquiry, complete a transaction, and meet legal and record-keeping requirements, after which it is deleted or anonymized.
7. Your Choices
- Text messages: reply STOP to any message to opt out at any time.
- Email: use the unsubscribe option in any marketing email, or contact us to be removed.
- Access or deletion: you may contact us at any time to ask what information we hold about you, or to request that it be corrected or deleted.
8. Children's Privacy
The Site is not directed to children under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Expert Home Buyers
Email: contact@experthomebuyers.com
Phone: (240) 868-6216